Escalator Usage Regulations

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Passenger Usage Regulations

When taking an escalator, passengers must hold the handrail firmly at all times, keep their body stable, and never lean against the side skirt boards of the escalator. Keep hands, feet, clothing hems, umbrellas, crutches and other items away from handrail gaps and equipment crevices to prevent entrapment accidents. Do not wear hollow-out sandals or flip-flops to avoid foot entrapment or slips and falls. No walking, running, reversing direction or frolicking on the escalator; never lean out beyond the handrail assembly and climbing on the handrail is strictly prohibited. When exiting the escalator, do not loiter or converse in the exit area and leave promptly to avoid colliding with passengers behind. In case of sudden escalator malfunctions or emergency shutdowns, hold the handrail firmly to prevent falls, press the emergency stop button and call for help immediately. If you fall accidentally, curl up into a ball as much as possible and protect your head to avoid secondary injuries.

Operator Operation Requirements

Arrange special personnel holding special equipment operation certificates to be on duty, conduct regular inspections on the operating status of rubber handrails, polyurethane (PU) handrails, and black wear-resistant handrails, and record key parameters such as operating noise (not exceeding 75dB) and vibration values. For complex faults, contact ourafter-sales team.

It is strictly prohibited to use the escalator beyond its load capacity, so as to avoid increasing the tension of the handrail and causing accelerated fatigue and aging.

For outdoor escalators equipped with PU HD7638 handrails, additional protective measures should be taken to prevent direct sunlight, rain and snow erosion. Rubber handrails can be coated with anti-ultraviolet paint, and PU material handrails are preferred.

Timely stop behaviors that intentionally damage the handrails. If damage or abnormalities are found, stop the escalator immediately for handling and do not force operation.

Regularly organize training for maintenance personnel, standardize the maintenance operation process, and ensure that the maintenance work complies with industry standards and equipment requirements.